FAQ

Q. Why should I be interested in the PeriShip service?

A. By having PeriShip manage your overnight express shipping, you and your team will have an opportunity to concentrate on the core business tasks of producing, sourcing and selling exceptional products, while a team of logistic professionals monitors your shipments.


Q. What will PeriShip do that I can't do myself?

A. Producing, sourcing and selling fantastic products is your main job.

PeriShip's job is to ensure that by analyzing scans, monitoring flights, monitoring weather conditions, and working in close contact with FedEx teams around the country, your products arrive in restaurant kitchens, retail stores and consumers hands when they're expected. We have extensive IT and personnel resources otherwise not available to be solely allocated to this kind of logistics and customer services tasks. We become an extension of your shipping department.


Q. How do I receive information about the status of my shipments?

A. PeriShip ensures that you are always aware of your shipment status. We rely on emails and broadcasts to keep you in control of your shipments. However, we are only a phone call away. No automated or recorded messages. A live person will greet you and be ready to help anytime you call six days per week. If an issue develops in transit, you will receive meaningful information early on in the day that will enable you to reshape your customer's expectations. No more guessing games or misinformed customers.


Q. What else do you do for me?

A. In addition to taking over the management of your daily express shipping activities, PeriShip provides extended customer service support.

Our website offers full search capabilities for every single package you have shipped under the account number that will be assigned to you. You can obtain proof of deliveries and other useful information for packages shipped, one, two, three...five years ago. Other reports are also available to increase your cost control and forecast capabilities.

Also, with the PeriShip Price Calculator you can accurately estimate your price per pound on the net or the gross, and can be always aware of your true costs without surprises. We also provide you - throughout the year - with a supply of specially designed pressure sensitive labels that , once applied to your box, provide an enhanced level of visibility while your shipment is in transit within the FedEx system.


Q. How do I start working with PeriShip?

A. Start by thinking about, how many times in the last few months did you discover late in the day - or possibly days later - that a shipment did not make it to its destination?

Think about how much time you spend on the phone dealing with your carrier's customer service department, tracking packages, dealing with incorrect addresses, closed businesses, delayed packages, and other issues.

Or thinking that if you had a better price structure or more efficient packaging you would be more successful with your overnight shipping program?

PeriShip can help. Start by filling out a Client Registration Form. This process only takes few minutes, is confidential and does not obligate you in any way whatsoever. After we receive your registration form, we will be in touch with you in less than 24 hours.